dbkks Responsible Gaming — Your Safety Is Our Priority
dbkks believes that gaming should be a source of fun — not stress. Our protection tools and guidelines are here to help you enjoy within healthy limits.
Age Limit & Core Policy
dbkks strictly ensures that only adults are allowed to use this platform.
Coming to the dbkks platform means you have accepted gambling as an entertainment activity — not a source of income. We want every user to prioritize their own and their family's wellbeing and safety above all while playing. There is always a possibility of losing money in gambling — accept that before you start playing.
Our Protection Tools
dbkks gives you the ability to set your own gaming limits. These tools are available directly within your account.
Deposit Limits
You can set a maximum limit for your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. Increasing the limit requires a specific waiting period.
Time-Out Feature
If you feel you need a short break, you can activate a time-out for anywhere between 24 hours and 30 days. During this period, no betting activity can be carried out on your account.
Self-Exclusion
For a longer break, choose self-exclusion. This option completely suspends your account for a set period of time. Permanent self-exclusion is also possible — contact the support team for assistance with this.
Loss Limits
Set a maximum loss amount on a daily or weekly basis. Once this limit is reached, the system will automatically end your session.
Reality Reminders
After playing for a set amount of time, a reminder message will appear on your screen to let you know how long you have been playing and to show you your session statistics.
Support & Advice
For any concerns, contact us via 24/7 live chat or email. Our team will assist you confidentially on responsible gaming matters in both Bengali and English.
Warning Signs of Problem Gambling
Certain signs indicate that gambling is having a negative impact on your life.
Be aware of these signs
- Continuing to play in hopes of recovering lost money
- Hiding gambling from family or friends
- Spending money needed for daily essentials on gambling
- Wanting to stop gambling but being unable to, or feeling restless when you try
- Spending excessive time gambling while neglecting work, studies, or relationships
- Gambling with borrowed money or taking on debt to play
If even one of the above signs applies to you, it may be a warning signal of a problem. There is no need to feel embarrassed — this is a common mental health issue and it can be resolved with the right support.
At dbkks, we place the highest importance on every user's mental health and financial wellbeing. When you reach out to our support team, your identity will be kept completely confidential.
Get Help Now
- Live Chat — Available 24/7
- [email protected]
Steps to Help Yourself
If you recognise a problem, follow the steps below. dbkks is always here for you.
Take breaks
Activate time-out or self-exclusion from your account settings. This takes effect immediately, and no betting is possible during the break period.
Set a budget
Set deposit limits and loss limits on dbkks, and never try to exceed those limits. Never use money whose loss would cause hardship for your family.
Tell Someone You Trust
Share how you are feeling with a family member or close friend. Instead of fighting alone, seeking support from someone close to you is the first step toward recovery.
Contact the dbkks Support Team
Reach out to our support team via live chat or at [email protected]. We will help you use the right tools and, if needed, suspend your account.
Seek Professional Advice
If necessary, consider consulting a mental health professional. Gambling addiction is a treatable condition and professional help can play an effective role in addressing it.
We Are Here for You
The dbkks support team is ready to assist you at any time while keeping your identity confidential.
Protecting Minors
Keeping children and teenagers safe from gambling is a shared responsibility between us and parents.
Age is verified at the time of registration on the dbkks platform. Even so, we urge parents — use password locks on your devices and browsers, and never share your dbkks account login details with anyone.
If you suspect that a minor has used your account, notify our support team immediately. We will investigate the account and take the necessary steps.
Enable parental controls on Android or iOS devices at home so that children cannot access online gambling sites. This feature is available for free in the device's app store and browser settings.
Advice for Parents
- Use a password lock on your device
- Do not share your account login details
- Keep parental controls active
- Talk to your children about online gambling
- If you have any suspicion, inform the support team right away
The Golden Rules of Healthy Gaming
Following these simple habits will keep gambling a fun experience at all times.
Set Clear Goals
Before you play, decide in advance how much you are willing to lose before stopping and how much you would be satisfied to win.
Set a Time Limit
Set a specific time limit before you start playing, and take a break when that time is up.
Play With a Clear Head
Never sit down to play when you are under stress, after drinking, or when you are tired.
Treat It as Entertainment
Think of gambling as an entertainment expense, like going to the cinema or eating out at a restaurant.
Remember
dbkks is an entertainment platform. No strategy, system, or pattern can guarantee long-term winnings. The outcome of every bet is entirely independent, and previous results do not influence future results. If any promotion promises you unrealistic returns, stay cautious.
The dbkks Support Team Is Always Ready When You Need More Help
Contact our Bengali-speaking support team right now, or visit our FAQ section.